Safety remains our top priority and we’ve been working hard, alongside our retailers, to ensure our centre has a thorough COVID Safe Plan in place utilising new technologies.
With our ongoing focus on health and safety, we have a range of protective measures in place to encourage everyone to follow distancing guidelines and health and hygiene measures in our centre, including physical and digital signage, loudspeaker announcements and line markings throughout our centre.
Security officers in high visibility vests are monitoring our centre to enforce physical distancing requirements as appropriate and are working together with local police.
Maximum capacity limits are in place within the centre and within stores. Centre capacity and crowd density is actively monitored by heat mapping technology.
Increased sanitisation and cleaning of all customer touch points and high traffic areas.
Please use the hand santiser located at each entrance and use hand sanitser when requested upon entering a store.
Door, window, floor and freestanding signage are in place to assist with physical distancing measures. Please adhere to directions and guidance provided.
St John Ambulance shares Vicinity’s commitment to community safety. Working closely together, they have reviewed our safety procedures and support the COVID-safe practices put in place at Vicinity.Learn More
The WA Government has advised that from Saturday 5 December 2020, particular businesses and premises will be required to maintain mandatory contact registers for staff and patrons for the purpose of Department of Health COVID-19 contact tracing. Retailers within our centre required to keep a contact register include:
Customers visiting these retailers will be required to download the SafeWA app once and provide their details; following the installation customers simply scan the barcodes of any participating business when they visit.
If you do not have a mobile phone, each retailer will also have a manual register at their counter for you to record the relevant contact details.
Your safety is our priority and a number of measures remain in place including:
We encourage you to visit https://www.wa.gov.au/organisation/covid-communications/covid-19-coronavirus-safewa for further information
And look forward to seeing you again soon
Across our centre, we have COVID safety plans in place and we’re implementing additional measures including:
We’re committed to providing a safe environment, which means we all have a role to play so please help us stay COVID safe by:
And remember, if you have any COVID symptoms, however mild, please stay home.
The safety and wellbeing of our customers, retailers, team and the community is always our top priority, which is why we’re taking extra precautions to ensure our centres are clean and hygienic, including more thorough cleaning to high traffic and high touch areas.
We’re also asking everyone who visits us to practice healthy physical distancing and good hygiene.
In addition to our standard practices, we’ve introduced the following precautionary measures to ensure you can visit us with confidence:
We are taking additional precautionary measures and continuing to monitor government advice and announcements.
These are preventative measures that each of us can take to help keep our community safe.
We’ve introduced distancing measures based on government recommendations, to ensure the wellbeing of everyone who visits and works at our centre, and we’re asking everyone in our centres to practice good hygiene.
To help minimise close contact, we’re asking everyone to follow the floor navigations throughout our centre, maintain a 1.5 metre distance from others in the centre.
We want you to know our team is always working to ensure the safety and wellbeing of our customers, retailers, team and the broader community, especially during these challenging times.
We have several measures in place to remind people to keep a safe distance from others, including
We know everyone has a responsibility to help slow the spread of Coronavirus and we ask our community to do the right thing and use a commonsense approach.
We will endeavour to update our store listings on this website with amended trading hours, and any store closures, in a timely manner so you can stay informed.
We will continue to keep you updated on a regular basis about how we are responding to Coronavirus through our social channels, email and website.
Please sign up to our database or follow us on social media for regular updates.
We understand continuing community concerns about the spread of Coronavirus and are conscious of the spread of rumours and misinformation which is not helpful during these times of uncertainty.
The Federal Health Department has outlined how Coronavirus can spread, which does not include by air conditioning, that information is available here: https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-what-you-need-to-know_4.pdf
For store openings, you can search for retailers by name or category here for further details.
Foodcourt seating in NSW, VIC, SA, QLD, ACT and WA has reopened, with physical distancing, capacity and hygiene measures in place.
Foodcourt seating in ACT and VIC will require customers to check-in with their contact details.
While visiting the centre, please help us keep our community safe by following the below good hygiene practices:
We want to assure our customers and communities that we are monitoring and acting on current and future government and relevant health authority’s advice. For additional information please visit: https://www.health.gov.au/